General terms
General terms Gentlemensuits
General Terms and Conditions of Gentlemensuits
OVERVIEW
This website is operated by Gentlemensuits. By visiting the website and/or making a purchase, you agree to these General Terms and Conditions, as well as all terms, provisions, and related policies referenced via hyperlink. These terms apply to all users of the website, including browsers, sellers, customers, merchants, and/or content contributors. Please read these General Terms and Conditions carefully before using the website. If you do not agree with all the terms, you must refrain from using the website and the services offered. Any new features or tools added to the store also fall under these terms. It is your responsibility to check regularly for any changes; by using or accessing the website after any changes are published, you agree to the updated terms. Our store is hosted on Shopify Inc. and Webflow Inc., which provides us with the online e-commerce platform to offer our products and services to you.
Section 1 – Online Store Terms
1.1 Minimum Age and Access
By accepting these terms, you represent that you have reached the legal age of majority in
your country of residence. If you are a minor, you must have the consent of a legal guardian.
1.2 Prohibited Actions
You may not use our products or services for any illegal or unauthorized purpose. It is
prohibited to distribute viruses, worms, or any other form of destructive code via our website.
Any violation of these provisions may result in immediate termination of your access to our
services.
Section 2 – General Conditions
2.1 Reservation of Services
We reserve the right to refuse access to our services to anyone and to implement changes in
our services at any time without prior notice.
2.2 Data Transmission
You acknowledge that your content (with the exception of credit card information) might be
transmitted unencrypted over various networks. However, credit card information is always
transmitted securely through encrypted connections.
2.3 Reproduction and Reuse
You are not permitted to reproduce, duplicate, copy, sell, or otherwise exploit any part of the
service without the express written permission of Gentlemensuits The headings and
titles used in these terms are provided solely for convenience and do not limit the provisions
of this agreement.
Section 3 – Accuracy, Completeness, and Timeliness of Information
3.1 Information Provision
Although we aim to ensure that the information available on this website is complete, current,
and accurate, we cannot guarantee its accuracy in all cases. You use the information at your
own risk and should, where necessary, obtain additional and current information from other
reliable sources.
3.2 Historical Information
Some information on this website may be historical and is therefore no longer current. We
reserve the right to change the content of the website without any obligation to update it.
Section 4 – Changes to the Service and Prices
4.1 Prices
The prices of our products are subject to change without prior notice. This also applies to any
additional costs, including taxes and shipping fees.
4.2 Changes and Interruptions
We reserve the right to modify, suspend, or discontinue our services (or any part thereof) at
any time without liability to you or any third party for any damages resulting from such
changes.
Section 5 – Custom Made Orders, Adjustments, and Return Policy
5.1 Custom-Made Products
Gentlemensuits specializes in bespoke clothing, including custom-made suits, shirts,
trousers, overcoats, jackets, and pre-designed suits. Our user-friendly website allows
customers to design their own suit or other garments.
5.2 Return Policy
Since our garments are individually and made-to-measure produced, we do not accept
returns. However, if you require minor adjustments, we collaborate with specialized tailors
worldwide who can perform necessary alterations on your garment if needed.
Section 6 – Prices and Payment Terms
6.1 Payment
For your orders, you can pay via iDEAL, Visa, MasterCard, Amex, Apple Pay, and Google
Pay.
6.2 Payment Process
All payments are processed via secure, encrypted connections. Should a payment not be
successful, we reserve the right to cancel the order.
Section 7 – Other Provisions
7.1 Applicable Law and Disputes
All agreements between you and Gentlemensuits are governed exclusively by Dutch
law. Any disputes will be submitted to the competent court in the Netherlands.
7.2 Changes to the General Terms and Conditions
Gentlemensuits reserves the right to amend these General Terms and Conditions at
any time. Amendments will be published on the website with a clear update notice and,
where applicable, communicated via email to existing customers. By continuing to use our
website and services after such modifications, you agree to the updated terms. It is your
responsibility to periodically review the latest version of these terms.
7.3 Contact Information
For questions, complaints, or other remarks regarding these terms, you may contact us via
the contact channels provided on the website.
Section 8 – Intellectual Property Rights
All rights to all content provided by Gentlemensuits – including, but not limited to,
texts, images, logos, graphic elements, and software – are exclusively reserved to
Gentlemensuits or its licensors. You are not permitted to reproduce, copy, distribute,
publish, or commercially exploit any part of these materials without our express written
permission. Personal or informational reuse is allowed provided that all copyright and other
proprietary notices remain intact and it is clearly indicated that the content is the property of
Gentlemensuits
Section 9 – Amendments to the General Terms and Conditions
Gentlemensuits reserves the right to modify these General Terms and Conditions at
any time. Any changes will be published on the website with a clear update notice and, if
applicable, communicated via email to existing customers. By continuing to use our website
and services after any modifications are published, you agree to the revised terms. It is your
responsibility to periodically review the latest version of these terms.
Section 10 – Applicable Law and Dispute Resolution
All agreements between you and Gentlemensuits are governed exclusively by Dutch
law. Any disputes arising from or related to these agreements and/or these General Terms
and Conditions shall be submitted exclusively to the competent court in the Netherlands.
Alternatively, if both parties agree, disputes may also be resolved through alternative dispute
resolution methods, such as mediation.
Section 11 – Force Majeure
Neither party shall be liable for the failure or delay in performing their obligations if such
failure is due to circumstances beyond their reasonable control. Force majeure includes, but
is not limited to, natural disasters, war, strikes, fires, floods, disruptions in
telecommunications or power supply, and any other unforeseen events. In the event of force
majeure, the affected obligations will be temporarily suspended. Both parties shall engage in
good faith discussions to reach a suitable solution.
Section 12 – Contact Information and Other Provisions
For any questions, comments, or complaints regarding these General Terms and Conditions,
please contact us at:
- Address: The Netherlands, The Hague
- Email: info@gentlemen-suits.com
Last updated: 20-5-2025
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